Account help
Got a question about your account, loyalty points or refer a friend? We've got you covered, here's a breakdown of everything you need to know.
Customer accounts
Our website provider (Shopify) recently introduced a new customer account type. It's much safer and you can now view how many loyalty points you have alongside all previous orders in one place.
They have replaced passwords with login codes that are sent to your email whenever you need to log in on a new device. But don't worry, you won't have to do this each time on your usual device, as shopify keeps you logged in.
Loyalty Points
You can start collecting points from the very first time you order, just make sure to make use the same email each time you check out both in-store or online.
You will receive 5 points for every £1 spent, once you've collected 100 points (spent £20), you'll be able to start redeeming discounts. Check your points here!
Refer a Friend
Available to any account which has spent at least £20. All you have to do is share your unique link. Provided the recipient doesn't have an account already and spends at least £20 they will receive £5 off there first order.
Your account will be automatically credited once the transaction goes through. Start your first referral here.